1. When adding new clients to your system, ensure you receive verbal consent to receive promotional notifications before messaging them via SENT. Clients who created their account online consent to Opt-In and need not be asked verbally.
2. Ensure that you identify your business as the sender in the body of your message.
3. When messaging to promote a product or service it is best to limit your recipients to those that have given express consent to receive promotional messages. Clients give express consent when they are asked verbally to consent or when they create their account online.
4. Refrain from using URL shorteners in your messages, such as those provided by Tiny URL.
5. Vary to content and styling of your messages as much as possible to improve delivery. If nearly identical messages are sent they are more likely to be filtered by cell phone service providers.
This information is based on our messaging service's recommendations.