1) VIP clients can have which fees waived?
a) Deposits
b) Service Fees
c) Ticket Fees
d) Cancellation Fees
e) Late Fees
Answer A, C, D
To learn how to choose VIP settings click here.
2) True or False? To book online, clients must agree to the Salon Policies.
True. Salon Policies can be entered and/or updated in the Client App Settings. To learn how, click here.
3) What images can you customize?
a) Email Receipt
b) Gift Card
c) Client App Logo
d) Client App Mobile Cover
e) Client App Desktop Cover
f) Employee Profile
g) All of the Above
Answer G All of the Above
4) True or False? A promo card can be thought of as store credit.
True. A promo or “bonus” card can be issued to clients for a number of reasons including complimentary services or donations to organizations. Promo cards are found in Aura’s Marketing menu.
5) If a provider decides to work on a day the salon is closed, what steps does management have to take?
a) The Salon hours will need to be modified using Add/Change.
b) The Provider’s schedule needs to be updated using Add Days.
c) The Provider will need to schedule a babysitter.
d) The Provider’s service category availability needs to match the added day.
Answer A, B, D.
6) True or False? Both setting a calendar order and moving staff on the calendar directly are permanent changes.
False. Changes made by dragging staff members directly on the calendar are temporary and will reset upon refreshing the page.
7) True or False? Owners can restrict employee’s use of the punch clock to the salon’s WiFi network.
Answer True. To learn how to enable SalonLock Access settings click here.
8) Aura’s automatic logout time period is:
a) 1 minute
b) 3 minutes
c) 6 minutes
d) 10 minutes
e) 30 minutes
Answer C
9) True or False? Owners and Managers can change Employee access settings.
Answer False. Only Owners can change access settings.